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cPanel™ overview and features

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cPanel™ is the end user control panel. You can use cPanel™ to configure individual features hosting account. cPanel™ is a user-friendly graphical interface that allows quick and easy access to all the features available to any particular account plan. The features inside the control panel automate processes that users must do manually with most other hosting services.

The main cPanel™ screen is divided into two areas. The left side will show general account information, the right side of cPanel™ will show you the following options: (These may vary depending on your particular hosting plan and cPanel™ skin)

Mail Manager:

This is where you manage your Email settings. The following options are available inside the Mail Manager:

Web Mail:

Allows you to read your email messages online.

Add/Remove Accounts:

Click this option to add and/or remove email accounts.

Default Address:

The default address is the email address where all unrouted email messages will be sent. This is also called a "Catch All Email Address." For Example, if your master username is "john" your default address will be [email protected] Now, lets assume that someone sends an email to [email protected] and you have not created an email account for mary, that particular message will arrive at your default address of [email protected]

Auto Responders:

Auto Responders are messages that are automatically sent to each person who sends you an email. This feature is useful when you know you will not be reading or responding to incoming email massages for a period of time.

Block an Email:

You can use this option to "filter" or block unwanted emails. Addresses entered here will not be able to send email to your domain.


You can use this option to forward your email messages to other email accounts.


Allows you to add, remove and edit Mailing Lists.

Modify Mail Exchanger: (MX Entry)

Allows you to change the MX record on your DNS file. (Advanced Users Only).

Read Web Mail:

Allows you to read your email messages online through your browser.

Change Password:

Click this option to change the password for your cPanel™, FTP service and default email address.

Domain Pointers:

Domain pointers allow you to "point" or "park" additional domain names to your existing hosting account. This will allow users to also reach your website when entering the "parked" or "pointed" domain into their browsers.

FTP Manager:

From here you can setup FTP users, view who is online and boot anyone from an FTP session. (Not available with some accounts)

File Manager:

By clicking this option you can view, create and edit files and directories in your account as well as change permissions and upload files from your hard drive.


Allows you compress and backup your files, directories, email settings and MySQL databases.

Password Protect Directories:

This option does not work with FrontPage. This option will have to be configured with FrontPage itself. Password protecting directories has never been easier. This option allows you to select the directory you wish to password protect from a drop down box and then enter usernames and passwords of those you want to allow access to that part of your site.

Custom Error Pages:

This option will assist you in customizing how your error pages look. It includes: 400, 401, 403, 404 and 500 error pages.

Sub Domains:

This option will assist you setting up sub domains inside your account plan. Sub domains are The sub domains that are setup through your control panel draw their resources from the parent plan and do not come with a unique IP address. (Not available with some accounts)

SQL Database:

MySQL is a database engine that you can use with your website. There are two separate features in cPanel™. One allows you to create your databases and assign users while the other feature allows you to edit the databases. (Not available with some accounts)

SSH Telnet:

Allows you to connect to the server shell and issue commands just as with any other Telnet client. (Not available with some accounts)

Manage Redirects:

Allows you to create temporary or permanent redirection.

FrontPage Extensions:

This option allows you to install, reinstall and uninstall FrontPage extensions on your account.

Raw Access Logs:

This option will let you download a raw access log.

Web/FTP Stats:

This option will assist you in monitoring visitors to and from your site. This area features four different views of your traffic: Analog, which basically provides you with a quick summary, Webalizer and AWStats, which provides you with more detailed information, and last 300 visitors with detailed information on each. This area also contains links to monitor your bandwidth usage and to access your error log, which will assist you in troubleshooting and debugging your scripts.

Error Logs:

This option will show you errors in your site. Images not loading, missing links, etc. This option is useful for troubleshooting scripts.

Search Engine Submit:

This option will assist you in submitting your URL to some of the most popular search engines with one click.

Chat Rooms:

This option will allow you to setup web based chat rooms on your site.


This allows you to create a Bulletin Board for your site. (Not available with some accounts)

CGI Center:

This option allows you to enable the pre-installed cgi scripts for your site.

Shopping Carts:

This feature allows you to setup two fully functional shopping carts on your site. (Not available with some accounts)

Cron Jobs:

Use this option to setup automated processes on your account. (Not available with some accounts, Advanced Users Only)

Network Tools:

This option provides you with DNS lookup capabilities and traceroute.

Mime Types:

MIME = Multipurpose Internet Mail Extensions. This option allows you to add Mime types to your account. (Not available with some accounts, Advanced Users Only)

Apache Handlers:

Allows you to add user defined handlers for the Apache Web Server. (Not available with some accounts, Advanced Users Only)

Generate PGP Keys:

With this tool you can generate Pretty Good Privacy encryption keys. (Not available with some accounts, Advanced Users Only)

HotLink Protection:

With this tool you can generate Pretty Good Privacy encryption keys. (Not available with some accounts, Advanced Users Only)

Mail Exchanger:

Allows you to change the MX record on your DNS file. (Advanced Users Only)


Boxtrapper protects your inbox from spam by forcing all people not on your white list to reply to a verifcation email before they can send mail to you.

Leech Protect

Leech Protect allows you to prevent your users from giving out or publicly posting their password to a restricted area of your site. This feature will redirect (and suspend if selected) accounts which have been compromised to a url of your choice.